Privacy Policy
A legal disclaimer
At Sree Manaswini Financial Services, we are committed to protecting the privacy and confidentiality of our customers. This Privacy Policy explains how we collect, use, store, and safeguard your personal and financial information when you engage with our loan and finance services.
1. Information We Collect
We may collect the following types of information:
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Personal Information – Name, date of birth, contact details, PAN, Aadhaar, passport, or other government-issued IDs.
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Financial Information – Bank account details, income statements, credit history, employment details, tax returns, and property documents.
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Loan-related Information – Loan application forms, repayment records, collateral details, guarantor details.
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Digital Information – IP address, browser type, cookies, and usage patterns when you visit our website or app.
2. How We Use Your Information
Your information may be used for the following purposes:
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Processing loan applications and verifying eligibility.
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Conducting KYC (Know Your Customer) and due diligence checks.
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Reporting to credit bureaus, regulators, or financial partners as required by law.
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Communicating loan-related updates, offers, and account information.
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Internal analysis, fraud detection, and risk management.
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Improving our services and customer support.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
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Banks, NBFCs, and financial institutions for loan processing.
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Credit bureaus (CIBIL, Experian, etc.) to check creditworthiness.
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Regulatory bodies (RBI, SEBI, etc.) as per legal obligations.
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Third-party service providers (IT, audit, verification agencies) under strict confidentiality agreements.
4. Data Security
We adopt industry-standard security practices including encryption, firewalls, and secure servers to safeguard your data. Access to your data is restricted to authorized personnel only. While we strive to protect your information, no method of transmission over the internet is completely secure.
5. Your Rights
As a customer, you have the right to:
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Access and review the information we hold about you.
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Request correction or updates to your personal information.
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Withdraw consent for certain uses, subject to legal and contractual limitations.
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Lodge a complaint with relevant authorities if you believe your data is misused.
6. Cookies & Online Tracking
If you use our website or mobile app, we may use cookies and similar technologies to:
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Enhance your browsing experience.
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Remember login sessions.
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Collect analytics for service improvement.
You can disable cookies through your browser settings, but some features may not work properly.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date. We encourage you to review it periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Sree Manaswini Financial Services
[Company Address]
Email: [support@company.com]
Phone: [Company Phone Number]